Evaluation of construction companies performance by using stepwise weight assessment ratio analysis

Abstract

The extent to which the facility and the construction process meet and/or surpass a client's expectations is critical for client satisfaction. As a result, company evaluation is a well-established procedure in project management in the construction industry to ensure projects are performed in compliance with the contract documents and applicable laws and regulations. The purpose of this study is to present and debate certain criteria for evaluating the Iraqi construction sector companies’ performance based on Stepwise Weight Assessment Ratio Analysis (SWARA) to assess company responsibility and performance in support of future projects. The evaluation criteria of construction companies are studied in this paper. The criteria have been categorized into main groups: (a) organization and management; (b) time; (c) quality; (d) cost; (e) resource; (f) safety practices. The main criteria have been divided into forty-four sub criteria. The findings of this paper demonstrate that the most important criteria in evaluating the construction companies’ performance is cost, followed by time, quality, organization and management, resources, and lastly safety practices which ranked based on the weight of criteria (35.7%, 24.2%, 16.3%, 11.2%, 7.4%, 5.2% respectively) with the SWARA technique.