The impact of the internet of things on information institutions from the perspective of library employees

Abstract

The present paper addresses the role of the Internet of Things applications in supporting knowledge management activities in information organizations and so their services improve. To achieve this objective, the research adopts the descriptive approach through the investigation and analysis of the intellectual outcome published in the Arab and foreign countries to identify the relationship between the Internet of Things and knowledge management activities in information institutions. The results indicated that information institutions benefited from the Internet of things in tracking all the physical and intangible entities in these institutions and defining their locations in case of loss or replacement. Moreover, they could define the numbers of visitors, peak hour and the most used sources. Hence, they offered fast and interactive services that comply with the aspirations of the beneficiaries. The research recommends that various information institutions should take the initiative to benefit from the Internet of things applications that fulfill the new requirements of their beneficiaries.