The relevance and effectiveness of risk management systems to ensure the quality of education in the field of Soft Skills. Periodicals of Engineering and Natural Sciences, [S. l.], v. 12, n. 2, p. 491–500, 2024. DOI: 10.21533/pen.v12.i2.51. Disponível em: https://pen.ius.edu.ba/index.php/pen/article/view/51. Acesso em: 21 jul. 2026.