The role of the balanced performance model in raising the level of performance in the banking sector Applied research in Al-Rafidain Bank. Periodicals of Engineering and Natural Sciences, [S. l.], v. 10, n. 3, p. 139–150, 2022. DOI: 10.21533/pen.v10.i3.651. Disponível em: https://pen.ius.edu.ba/index.php/pen/article/view/651. Acesso em: 1 may. 2026.