Quality management in logistics sector: Principles and practice: Sule Selcuk. Periodicals of Engineering and Natural Sciences, [S. l.], v. 1, n. 2, p. 33–37, 2013. DOI: 10.21533/pen.v1.i2.14. Disponível em: https://pen.ius.edu.ba/index.php/pen/article/view/14. Acesso em: 7 sep. 2026.