E-governance applications and usage patterns in developing countries. Periodicals of Engineering and Natural Sciences, [S. l.], v. 7, n. 3, 2019. DOI: 10.21533/pen.v7.i3.1634. Disponível em: https://pen.ius.edu.ba/index.php/pen/article/view/1634. Acesso em: 13 may. 2026.