Diagnosis of Organizational Change: A multi-level approach (Case study of a French SME certified ISO 9001). Periodicals of Engineering and Natural Sciences, [S. l.], v. 7, n. 2, 2026. DOI: 10.21533/pen.v7.i2.1602. Disponível em: https://pen.ius.edu.ba/index.php/pen/article/view/1602. Acesso em: 3 jun. 2026.