The challenges facing innovation teams in healthcare organizations: A case study of King Abdullah Medical City

Maryam Waiel Kutob, Ghada Talat Alhothali


Understanding the challenges of team-based projects is a phenomenon that has become increasingly critical to both academics and practitioners. Identifying the obstacles which inhibit team-based project effectiveness is crucial to health organizations. Research exploring the challenges facing team members during the stages of team building is limited. Further, exploring the role of leadership style on Hence, the current study delves into the challenges facing innovation team members in King Abdullah Medical City during the team development stages. Based on Tuckman's stage development model, the study identifies the challenges facing members during the five stages of team development stages (i.e., forming, storming, performing, norming, and adjourning). Four focused groups, eight face-to-face interviews and unstructured personal observation have been used to collect data for this study. The findings reveal five critical themes related to the challenges confronting innovation team members during the stages of team development. In particular, the storming and norming stages are found to be the most critical stages, which involve many difficulties such as leader characteristics, communication, task distribution.


Innovation Teams, Health Organizations, Challenges, Tuckman’s Model, Leader Characteristics, Communication, Task Distribution, Design Thinking, Innovation Champion

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Copyright (c) 2020 Maryam Waiel Kutob, Ghada Talat Alhothali

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ISSN: 2303-4521

Digital Object Identifier DOI: 10.21533/pen

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License